Pleasanton, CA — April 6, 2023 — NextHome, one of the nation’s fastest growing real estate franchises with more than 610 offices nationwide, is pleased to announce the launch of NextHome Concierge.
This white glove level service connects homebuyers with their new utility and insurance providers, extending NextHome’s already unparalleled agent support beyond the closing table.
“We see this as an extension of our ethos Humans Over Houses® which simply put means if we are the best company at taking care of the people who buy and sell homes, we will always be successful,” said Keith Robinson, Chief Strategic Officer for NextHome. “As part of this commitment, NextHome Concierge offers a human connection with someone who will continue to hold your hand on this evolving journey into homeownership.”
Days leading up to and after theclosing, a knowledgeable NextHome Concierge representative will research and analyze all available utility providers, then reach out to the home buyer with their various options. Then, NextHome Concierge will do the work to set up mail forwarding, security systems, water, gas, electric, internet, and cable service in addition to well-researched and competitive auto, home, and umbrella insurance.
NextHome Concierge partners with industry leaders My Utilities and C1 Insurance Group to ensure each experience is guided by a knowledgeable utilities and insurance professional.
Once the NextHome Concierge representative completes their work, the home buyer will receive a simple summary email with account numbers and directions for setting up online utility account access.
Throughout the entire process, the NextHome Concierge representative and the NextHome real estate agent remain one connected team. In addition to easing the stress that surrounds moving, NextHome Concierge remains a committed partner years down the road. When homeowner policies come up for renewal, or they need to change utilities with another move, a NextHome Concierge representative will reach out again, maintaining a strong commitment to the client wherever life might take them next.
“There is a very collaborative experience between the concierge team, the associate, and the client so that whatever your future home buying or selling needs, a NextHome associate you know and trust is ready to help,” said James Dwiggins, Co-Founder and Chief Executive Officer of NextHome.
Clients who use NextHome agents to find their next home are eligible for this service at no extra cost. There is also no cost to the NextHome broker or agent.
“This is a leading-edge benefit that will continue to differentiate NextHome associates from any other real estate professional,” James said. “We always want to find new ways to strengthen long-term relationship building in real estate. NextHome Concierge is just one more way that we are recentering real estate on what matters most: the humans who buy houses.”
NextHome is committed to honoring individual clients and their preferences, so each home buyer and associate has the ability to opt out of this concierge service.